Title VI Policy Statement
MAX'S Non-Discrimination Statement
Modesto Area Express (MAX) is committed to a policy of non-discrimination in program services pursuant to the requirements of Title VI of the Civil Rights Act of 1964. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a complaint with MAX. To receive additional information on MAX's non-discrimination obligations, please contact the Title VI Transit Compliance Officer at 209-577-5201, by email or write to: Title VI Transit Compliance Officer, City of Modesto Transit Division, P.O. Box 642, Modesto, CA 95353.
Materials are available in multiple formats including Spanish, large format and audio translations upon request to the City Transit Office 209-521-5295.
Filing a Title VI Complaint
Persons who believe they have been aggrieved by an unlawful discriminatory practice under Title VI may file a complaint with Modesto Area Express. For information on filing a complaint, contact Modesto Area Express’ Administrative Office. Complaints must be in writing and must be filed within 180 days following the date of the alleged discriminatory occurrence. Complaint may be made online, by mail, by telephone or in person. Modesto Area Express staff will provide assistance with writing up the complaint.
Modesto Transit’s Title VI Program goals
- Ensuring that the level and quality of public transportation service is provided in a nondiscriminatory manner;
- Promoting full and fair participation in public transportation decision-making without regard to race, color, or national origin;
- Ensuring meaningful access to transit-related programs and activities by persons with limited English proficiency