Title VI Policy Statement

MAX'S Non-Discrimination Statement

Modesto Area Express (MAX) is committed to a policy of non-discrimination in program services pursuant to the requirements of Title VI of the Civil Rights Act of 1964. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a complaint with MAX. To receive additional information on MAX's non-discrimination obligations, please call the MAX administrative office at 209.577.5295 or write to: City of Modesto, Transit Division, P.O. Box 642, Modesto, CA 95353.

Filing a Title VI Complaint

Persons who believe they have been aggrieved by an unlawful discriminatory practice under Title VI may file a complaint with Modesto Area Express. For information on filing a complaint, contact Modesto Area Express’ Administrative Office. Complaints must be in writing and must be filed within 180 days following the date of the alleged discriminatory occurrence. Complaint may be made online, by mail or in person. If the individual making a complaint is not able to write a complaint, Modesto Area Express staff will provide assistance.

Modesto Transit’s Title VI Program goals

  • Ensuring that the level and quality of public transportation service is provided in a nondiscriminatory manner;
  • Promoting full and fair participation in public transportation decision-making without regard to race, color, or national origin;
  • Ensuring meaningful access to transit-related programs and activities by persons with limited English proficiency